At Kalyangems.com we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not fully content with your order, we offer a straightforward return policy to make the process as smooth as possible.
Domestic Orders: 10-Day Return Policy
Eligibility: Items are eligible for return within 10 days from the date of delivery.
Condition: The product must be unused, in its original packaging, and in the same condition that you received it.
Return Charges: A ₹100 return pickup charge will be deducted from your refund amount.
Refund Process: Once your return is received and inspected, we will process your refund, and a credit will be applied to your original method of payment within 7-10 business days.
International Orders: 20-Day Return Policy
Eligibility: Items are eligible for return within 20 days from the date of delivery.
Condition: The product must be unused, in its original packaging, and in the same condition that you received it.
Return Charges: Customers are responsible for return shipping costs, and the $5 return pickup charge will also be applicable. The final refund will be minus these charges.
Refund Process: Once your return is received and inspected, we will process your refund, and a credit will be applied to your original method of payment within 7-10 business days.
Non-Returnable Items
Certain products such as personal care items, sale items, and perishable goods are non-returnable. Please check product details for specific information about return eligibility.
How to Initiate a Return
To initiate a return, please contact our customer support team at [Insert Contact Email or Phone Number] with your order number and reason for return. We will guide you through the next steps.
Damaged or Defective Items
If you received a damaged or defective item, please notify us immediately within 48 hours of delivery for a free replacement or refund.
We value your business and want to ensure that your shopping experience is as seamless as possible. If you have any questions, please do not hesitate to contact us at [email protected]
